You’ll sign up online, and we’ll gather some information about your medical history and current symptoms. You’ll upload a photo of a government-issued ID and photos if needed. Any information you submit is encrypted within our secure platform. Complete the entire process on our website, no need to download an app, no need to go to the doctor’s office.
A licensed doctor, nurse practitioner, or physician assistant will review your responses and share a treatment plan. For urgent care cases, we will respond within 8 hours.
Some treatment plans will require a lab test or a visit to an in-person doctor. We’ll help you find local, affordable providers and schedule any appointments or necessary lab tests.
Your Alpha provider may prescribe a medication after your online diagnosis. Depending on the medication, your prescription will either be delivered to your home with free shipping or sent to your nearest pharmacy for pick up. Alpha Auto-Refill Prescriptions arrive automatically, and you can cancel anytime.
