Describe your symptoms
You’ll sign up online, and we’ll gather some information about your medical history and current symptoms. You’ll upload a photo of a government issued ID, and photos of your affected areas if needed - all online. Any information you submit is encrypted within our secure platform. Complete the entire process on our website - no need to download an app, no need to go to the doctor’s office.
Connect with a provider
A licensed doctor or nurse practitioner will review your responses and send a treatment plan within 24 hours. For urgent care cases, we will respond within 8 hours.
Some treatment plans will require a lab test or a visit to an in-person doctor. We’ll help you find local, affordable providers and schedule any appointments or necessary lab tests. We’re here to quarterback your care, and will also log any necessary medical results.
Medications prescribed online
Your Alpha Provider may prescribe a medication after your online diagnosis. Depending on the medication, your prescription will either be delivered to your home with free shipping or sent to your nearest pharmacy for pick up. Alpha Auto-Refill Prescriptions arrive automatically, and you can cancel anytime.