Prescription skincare as unique as you.

Get personalized skincare formulated with dermatologists, all without leaving your home. Connect with a provider to receive skincare treatment tailored to your needs.

Appointment-free online visits
Clinically-proven results
Custom formulas ship free to your door
As low as
$30 /month*
mother and daughter skincare

What we treat

acne - hello alpha skin condition

Acne

From occasional breakouts to persistent adult acne that requires specialized treatment approaches.
wrinkles - hello alpha skin condition

Anti-aging

Fine lines, wrinkles, loss of firmness, and texture changes that appear with time and environmental exposure.
dark spots - hello alpha skin condition

Hyperpigmentation

Dark spots, post-inflammatory marks, melasma, and uneven skin tone that affect your complexion.
rosacea - hello alpha skin condition

Rosacea

Redness, visible blood vessels, bumps, and irritation that require gentle yet effective management.
combination skin - hello alpha skincare

Combination

Customized formulas designed to address multiple skin issues simultaneously for comprehensive care.
woman doctor

Why use prescription skincare formulations?

Freshly compounded, made specifically for you
Backed by science, trusted by dermatologists
Powerful results without unnecessary irritation
Paraben and fragance-free
Get Treatment

Product mock-up for marketing purposes. Packaging of actual product may vary.

Science-based ingredients

Get powerful results with ingredients that work in harmony with your skin.

tretinoin skincare - hello alpha skincare ingredient

Tretinoin1

This clinically-proven anti-aging ingredient accelerates cell turnover to fight acne, diminish fine lines, fade dark spots, and stimulate collagen for firmer, healthier skin.
niacinamide hello alpha skincare ingredient

Niacinamide

Strengthens the skin barrier, regulates oil production, minimizes pores, reduces redness, and fades dark spots—working harmoniously with other ingredients for enhanced results.
azelaic acid - hello alpha skincare ingredient

Azelaic Acid 

Targets stubborn dark spots and melasma while fighting acne-causing bacteria and calming rosacea symptoms. Its gentle yet effective approach makes it suitable for sensitive skin.
hyaluronate acid - hello alpha skincare ingredient

Ivermectin & metronidazole

Target inflammatory rosacea by combating skin mites and providing anti-inflammatory benefits to reduce redness, bumps, and irritation—great for sensitive, reactive skin.
ivermectin

Hyaluronic acid*

Attracts water to deeply hydrate without clogging pores, creating a plumping effect that softens fine lines while balancing tretinoin's drying effects. Suitable for all skin types.
aloe - hello alpha skincare ingredient

Aloe*

Delivers immediate calming relief with healing compounds that reduce redness, draw moisture into the skin, and help it adapt to prescription-strength ingredients.

*Hyaluronic acid and aloe are inactive ingredients.

See Pricing Options

Once you have your first visit with a dedicated provider, you will be able to
choose one of the following options.

1-Month Supply
$39.99 /month
Total: $39.99
15g of Skincare Product
2-Month Supply
Save $10
$34.99 /month
Total: $69.99
30g of Skincare Product
4-Month Supply
Save $40
$29.99 /month
Total: $119.99
60g of Skincare Product
Best Value!  Get 1 Month FREE!
Start a skincare Visit

How it works

1

Sign up  

Create a Hello Alpha account and choose a membership option.

2

Start an online visit

Connect with a provider who will assess your skin concerns and goals.

3

Receive your prescription

Get your custom skincare formula and treatment plan.

4

Track your progress

Work with your provider to adjust your formula as your skin transforms.

Sign up

What to expect in your skincare journey

Weeks 1-4
Become Acquainted

Your skin is meeting powerful ingredients for the first time—and like any new relationship, there's an adjustment period. You might notice some dryness, slight redness, or even a few extra breakouts. Don't worry. This is your skin actively responding to the accelerated renewal process.


During this time, you'll want to:

- Follow your personalized plan from your Hello Alpha provider
- Keep your skin hydrated with a gentle moisturizer
- Protect your refreshed skin with SPF 30+ every morning
- Reach out to your Hello Alpha provider anytime you have questions

We're with you every step of the way—your provider will help you navigate this initial phase with personalized support and adjustments as needed.

Months 1-3
See First Results

This is when many patients begin to see their patience pay off! Your unique results will depend on your specific concerns and formula, but you may start noticing:

- A smoother feel when you touch your skin
- A more even complexion starting to emerge
- Fewer breakouts and quicker healing
- The gradual lightening of dark spots

Your scheduled check-in with your provider during this period is the perfect time to celebrate early wins and fine-tune your formula for even better results.

Months 3-6
Enjoy the Compliments

By now, you're likely not the only one noticing the changes. As your skin continues transforming with consistent care, patients tell us:

- They're receiving compliments from friends and family
- Their makeup applies more smoothly (or they feel confident wearing less)
- Those stubborn dark spots continue to fade
- Fine lines appear softer and less noticeable
They're feeling more confident in their skin

Your provider will help you understand your unique progress and what to look forward to based on your specific skin goals.

Months 6+
Embrace Your Best Skin

With continued use, your prescription skincare becomes part of your self-care routine, with benefits that can include:

- Maintaining your clearer, more balanced complexion
- Supporting ongoing collagen production for resilient skin
- Potentially seeing continued improvements in tone and firmness
- Preventing new concerns while managing existing ones

Your skin journey is ongoing, and we're committed to evolving with you. Your Hello Alpha provider will continue refining your formula as your skin thrives and your goals evolve.

Hear from our patients

Don’t take our word for it! See what our patients are saying.

avatar patient
Sommar
Verified user
review stars
"Amazing care. Best experience I’ve ever had with a doctor…easy and fast! I highly recommend!"
avatar patient
Jenny
Verified user
review stars
"The doctors really take their time with answering all of your questions. And most appreciated they don't judge you like other providers."
avatar patient
Kelley
Verified user
review stars
"Every interaction has been straightforward, informative, and productive. This is exactly what I have been looking for."

Get personalized skincare

Connect with a Hello Alpha provider to get personalized care online — anywhere, anytime.

Start Your Journey
hello alpha doctors

Frequently asked questions

How does prescription skincare differ from over-the-counter products?
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Prescription skincare offers several significant advantages over over-the-counter products:

  • Medical-grade potency: Our formulas contain higher concentrations of active ingredients that aren't available without a prescription. For example, tretinoin (prescription-strength retinoid) is significantly more effective than over-the-counter retinol.
  • Personalized formulation: While store-bought products are mass-produced with fixed ingredients, Hello Alpha's prescriptions are customized to your specific skin concerns, sensitivities, and goals.
  • Medical oversight: Our process includes assessment and ongoing care from licensed providers who can monitor your progress and adjust formulations as needed.
  • Proven efficacy: Prescription ingredients have scientific evidence supporting their effectiveness.
  • Cost-effective results: Though the initial investment may be higher than some over-the-counter options, prescription skincare often delivers faster, more dramatic results, requiring fewer products overall.
What skin concerns can Hello Alpha treat?
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Hello Alpha's prescription skincare addresses multiple skin concerns through our customized formulations:

  • Anti-aging: Fine lines, wrinkles, loss of firmness, and texture changes
  • Acne: From occasional breakouts to persistent adult acne
  • Hyperpigmentation: Dark spots, post-inflammatory marks, melasma, and uneven skin tone
  • Rosacea: Redness, visible blood vessels, bumps, and irritation
  • Hormone-related brown or grayish patches typically appearing on the face that require specialized treatment protocols.
  • Combination concerns: Our formulas are designed to address multiple issues simultaneously
How soon will I see results from my prescription formula?
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Results timeline varies based on your specific skin concerns and formula:

  • Weeks 1-4: You may experience an adjustment period as your skin adapts to the prescription ingredients. Some users notice initial dryness, mild irritation, or even a temporary increase in breakouts—this is normal and indicates the formula is accelerating cell turnover.
  • Months 1-3: Most patients begin seeing noticeable improvements in skin texture, clarity, and tone. You'll likely notice a smoother feel, more even complexion, fewer breakouts, and the gradual lightening of dark spots.
  • Months 3-6: More substantial changes appear as your skin continues transforming. Patients typically receive compliments, notice makeup applies more smoothly, see continued fading of dark spots, and observe softer fine lines.
  • Months 6+: Continued use leads to maintaining your clearer complexion, supporting ongoing collagen production, and potentially seeing continued improvements in tone and firmness while preventing new concerns.


Your provider will schedule follow-ups to monitor your progress and make any necessary adjustments to your formula to optimize results.

Important note:

Results vary from person to person. While many patients experience improvements within the timeline above, individual experiences depend on factors like skin type, concerns being addressed, and consistency of use. Your Hello Alpha provider will help you set realistic expectations based on your specific situation.

Can I use other skincare products with my prescription?
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Yes, but with careful consideration:

  • Simplified routine recommended: During the first few weeks, we recommend pairing your prescription formula with just a gentle cleanser and sunscreen to minimize potential irritation.
  • Avoid products containing AHAs, BHAs, vitamin C, benzoyl peroxide, and over-the-counter retinol can potentially interfere with your prescription, leading to irritation.
  • Gentle hydration is key: Non-comedogenic moisturizers can help manage any dryness during the adjustment period.
  • Sunscreen is essential: Daily SPF 30+ (with broad spectrum UVA/UVB) is non-negotiable when using prescription-strength skincare, as it increases sun sensitivity.


Your Hello Alpha provider will give you personalized guidance on complementary products during your online visit and check-ins.

If you have favorite products you'd like to continue using, discuss them with your provider to ensure compatibility.

How much does prescription skincare cost?
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The cost of prescription products are in addition to the monthly cost for your Hello Alpha membership.

The following costs are subject to change.

$39.99 for 1 month supply

$69.99 for 2 months supply

$119.99 for 3 months supply + Get 1 month free for a total of 4 months supply



Can I use an HSA or FSA to pay for Hello Alpha services?
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Hello Alpha offers affordable virtual primary care on a cash-pay basis.

While Hello Alpha itself is not a health plan, you may be able to use your HSA or FSA to reimburse yourself for Hello Alpha services.

For Hello Alpha visits:

  • We operate on a cash-pay model.
  • We do not provide a Tax ID number, medical diagnosis, or diagnostic codes.
  • Whether your specific HSA or FSA plan allows reimbursement for Hello Alpha services will depend on the plan's terms.
  • We recommend contacting your HSA/FSA provider directly to inquire about reimbursement for out-of-pocket medical expenses.
  • You generally can use your HSA or FSA to pay for prescriptions.
  • Ask your Hello Alpha provider to send your prescription to your preferred pharmacy.
  • Contact your HSA or FSA provider directly for instructions on how to submit a claim and any required documentation.

We're committed to making healthcare accessible and affordable.

How can I pay for my prescription skincare?
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To keep costs predictable and avoid insurance hassles, we offer transparent pricing.

To access expert care from a board-certified medical provider, you will need to have an active Hello Alpha membership. The cost of skincare products are in addition to the membership fee.

Prescription skincare purchases qualify for FSA/HSA reimbursement. If prescribed, you will cash pay for the cost of your treatment, which includes free shipping.

How do I know which formula is right for me?
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Selecting the right formula is part of our clinical process.

  • During your online visit, our providers will evaluate your skin concerns, medical history, and goals to recommend the most appropriate formula.
  • Beyond our core formulas, your provider may adjust ingredient concentrations based on your skin's needs and sensitivity level.
  • Your formula can be adjusted over time based on your skin's response and evolving goals.


The beauty of prescription skincare is that it's not a one-time decision—your treatment evolves with your skin's needs through regular check-ins with your provider.

Does Hello Alpha membership guarantee a prescription?
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Our providers only prescribe medication based on clinical guidelines. Hello Alpha Membership does not guarantee a prescription.

* When you buy the 3-months + 1-month-free option for $199.99. Full amount billed in advance; includes free shipping. Hello Alpha membership fees are separate.

1 This product contains tretinoin. For topical use only. Please read the Important Safety Information regarding reproductive and pregnancy risks, breastfeeding considerations, and the necessity of consulting healthcare professionals before use.

Compounded medications are not FDA approved. The FDA does not verify the safety or effectiveness of compounded drugs

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